Privacy policy
We respect your privacy. This policy explains what personal information we collect, why we collect it, and the choices and rights you have.
Who we are
CosmicQuark is an independent consultancy based at Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, E14 9NN, United Kingdom. We are the data controller for the personal information described here.
Information we collect
- Contact details you give us, such as your name, email address and phone number.
- The content of enquiries and correspondence you send to us.
- Information needed to deliver an engagement, such as the names and roles of client contacts.
- Limited technical information generated when you visit the website, such as pages viewed and general performance data.
Why we use it
We use personal information to respond to enquiries, to agree and deliver consultancy services, to meet legal and accounting obligations, and to keep the website secure and working well. Our lawful bases are usually performance of a contract, our legitimate interests in running the consultancy, legal obligation, or your consent where we ask for it.
Sharing
We do not sell personal information. We share it only with trusted service providers who help us operate, such as email, hosting and accounting providers, and where we are required to do so by law. Providers act on our instructions under written terms.
Keeping information
We keep personal information only for as long as needed for the purpose it was collected, and to meet legal, tax and contractual requirements. Enquiries that do not lead to an engagement are deleted once they are no longer relevant.
Security
We use appropriate technical and organisational measures to protect personal information, including access controls, encryption in transit and staff confidentiality obligations.
Your rights
Under UK data protection law you have the right to access your personal information, to have it corrected or erased, to restrict or object to certain processing, to data portability, and to withdraw consent where processing is based on consent. To exercise any of these rights, email enquiries@cosmicquark.co.uk.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO).
Changes
We may update this policy from time to time. The latest version is always available on this page.
Last updated: 16 August 2026.
